Home insurance contacts

 

For quick and easy online help, use our interactive ask a question system and let us search our frequently asked questions for you.

 

If you wish to alter an existing Churchill policy please call our UK-based customer service team. We cannot make any alterations to your policy if the request is received by email.


Please note that when sending email, the information you provide is not sent securely.


Calls to 0845 numbers are charged at up to 3.95p per minute from a BT landline. Calls to 0800 numbers are free of charge from a BT landline. Call costs from other networks may vary. Calls may be recorded.


Should you be unhappy with any element of our service, please see our complaints procedure.

Quotes

quotes@churchill.com

0800 032 7199 


8am-9pm


9am-5pm

10am-5pm


Weekdays


Saturdays and

Bank Holidays


Sundays

Customer service

home.customer.service@churchill.com

0845 603 3551


8am-9pm


9am-5pm

10am-5pm


Weekdays


Saturdays and

Bank Holidays


Sundays

Renewals

home.renewals@churchill.com

0845 603 3560


8am-9pm


9am-5pm

10am-5pm


Weekdays


Saturdays and

Bank Holidays


Sundays

Sales and service complaints


home.customer.relations@churchill.com

  0845 603 3580

8am-6pm

9am-1pm

Weekdays

Saturdays

Claims

home.claims@churchill.com

0845 603 3590

8am-8pm


9am-5pm

Weekdays


Saturdays and

Bank Holidays

Claims complaints

home.claims@churchill.com

0845 603 3582


8am-6pm


9am-1pm


Weekdays


Saturdays

Write to us

If you'd like to contact us by post, you can send a letter to the following address:

 

Churchill Insurance, PO Box 106, 37 Broad Street, Bristol, BS99 7NQ.